• Through Our Website

    1. Browse our collections.

    2. Select your preferred size and quantity.

    3. Add items to your cart.

    4. Proceed to checkout and complete payment.

    5. You will receive an order confirmation email once your purchase is successful.

    Through Instagram

    1. Send us a direct message on Instagram with the item(s) you wish to purchase.

    2. Our team will confirm availability and sizing.

    3. We will provide payment and delivery details to complete your order.

    Through WhatsApp

    1. Send us a message with the product name or screenshot of the item you'd like to purchase.

    2. Our team will assist you with sizing, availability, and payment options.

    3. Once payment is confirmed, your order will be processed and prepared for delivery.

  • All orders are processed and delivered within 7 business days from the date of order confirmation.

    Delivery timelines may vary slightly during new collection launches, promotional periods, public holidays, or due to courier delays.

    Updates will be provided to you as per your preferred mode of communication.

  • What currency will I be charged in?
    Aalia Mare is based in Oman, however our website currently processes payments through PayPal in USD (United States Dollars). The final amount will be displayed in USD at checkout.

    Can I pay in Omani Rial (OMR)?
    At this time, direct OMR payments are not available on our website. If your bank account or card is in OMR, your bank will automatically convert the amount from USD to OMR according to its current exchange rate.

    Is PayPal required?
    All online orders are currently processed securely through PayPal. Depending on your country and card issuer, you will be able to complete checkout using a debit or credit card through PayPal without creating a PayPal account.

  • At this time, we do not offer refunds. We are pleased to offer exchanges for eligible items within 2 days of delivery, We recommend reviewing sizing and product details carefully before placing your order. Thank you for your understanding and support.

    To request an exchange, please contact us via WhatsApp with your order number and reason for the request, within 2 days of receiving your order.

  • We value your feedback and are always looking to improve.

    Please complete our feedback form here:

    Feedback Form

    We carefully review all comments, suggestions, and customer experiences.

  • If you have any questions, please contact us via:

    • Instagram Direct Message

    • WhatsApp us at +968 71730683

    • Email: customerservice@aaliamare.com

    We're happy to assist you.

Frequently Asked Questions